Marketing and rural power in 2007 on the report of the Working Conference Wang Xinhui

 Create harmonious and safe grasp of marketing and service
efforts to promote innovation and development work of rural power
--- 2007 years of marketing and rural power conference on the report of the
Wang Xinhui
Leaders, comrades:
The meeting's main task is to seriously implement the provincial conference marketing conference in 2007 and my Office, review and summary of marketing and rural power in 2006 and in-depth analysis of current situation, arrangements for the 2007 objectives and tasks, to mobilize and call for marketing and rural power system, invigorate the human resources to strengthen the implementation of efforts to create a new situation in marketing and rural power.
the following four views I say.
I. marketing and rural power in 2006 Review of the Work.
2006, at the province under the leadership of the company, global marketing and rural power system staff to focus on decisions and plans, solidarity, hard work, innovation, and actively promote and implement marketing and rural power system, implementation of sophisticated management, and constantly increase their core competitiveness, complete various objectives.
1, the main indicators fully completed.
electricity sales: to 5.07 billion kwh, up 16.28%, compared with 4.75 billion kwh provincial company plans to increase the budget of 3.2 billion kilowatt hours. higher than the provincial average growth the company 4.41 percent growth rate Province, the company ranked second, the sale of electricity the company ranked fourth in the province.
electricity sales price: 511.57 yuan / MWh (including tax), an increase of 25.67 yuan / MWh, excluding various factors impact, and the actual average price of 514.75 yuan / MWh, the company's budget than the provincial average price of 2.96 yuan higher / MWh higher than the benchmark average price of 1.63 yuan / MWh.
Line Loss: The actual power supply 5.547 billion kWh, electricity sales to 5.07 billion kWh, composite line loss rate of 8.96%, than the provincial plan values the company issued a 0.4 percentage point decrease of 9% .10 KV Distribution Line Loss urban 14.12%, City Public Distribution Line Loss of 17%, down 2.01 percentage points; 0.4KV District Line Loss 20.26%, down 9.24 percentage points.
tariff recovery: tariff revenues 2.594 billion yuan. current tariff rate and the funds turned over to the rate of 100%, the error should be adjusted accounts receivable balance of 41.68 million yuan, 106.35 million yuan over the beginning of fall, of which 100.95 million yuan write-off, complete control of the provincial company accounts receivable balance the number of actual recovery Chenqian electricity 5.4 million yuan. using the new tariff settlement the proportion of electricity sales to 50.2%, completed the annual target.
internal profits: adjustment programs under the responsibility system of provincial companies, the Bureau within the base 06 -272 million profit, a preliminary settlement with the provincial company, the Bureau actually complete the 84.59 million yuan, profit 87.31 million yuan ultra, this figure is already priced in 2006, turned over to the province's incremental return on investment 6.51 million yuan, 20.53 million yuan of factors absorb the cost overruns, digestion of the 300 million additional depreciation retention super profits after figures in history than I do the best year Council also added more than 2,600 yuan, a record high, and operating income of 7.71 million yuan to complete.
rural power: the power supply, the cumulative total of 10.1063 billion KWH, 776 million KWH last year's increase of 2.3 million KWH, a growth rate of 30.18%; sales of electricity to 792 million KWH, 608 million KWH last year's increase of 184 million KWH, a growth rate of 30.28%.
complete the comprehensive line loss rate was 21.58% the year, down 21.64% over last year 0.06%; purchase an average price of 0.4239 yuan / KWH, higher than the same period last year 0.0126 yuan / KWH; the sale of electricity an average price of 0.662 yuan / KWH, higher 0.0394 yuan last year / KWH; global agricultural power tariff rate was 100%.
Second, the reform of marketing breakthrough.
First, efforts to promote , the global marketing management system architecture was sparse. through the promotion of customer service centers, measurement center, electricity management center forward to solve the marketing aspects of many deep-seated problems and contradictions, clean up a lot of historical problems, vertical in the end, cross to the side, clearly the functions, management, new marketing management professional thirsty. Second, the City Council to continue to further deepen reform. Koto Power Supply Bureau, represented by the marketing reform in the City Council actively and successfully implemented. by unswervingly promote reform, so that more standardized work processes, work more closely convergence, staff enthusiasm and initiative fully play, work efficiency has been significantly improved.
Third, rural power management to continue to strengthen.
first formed a quarter of economic activity in rural power system will be the norm. and gradually increase the performance evaluation through efforts to widen Gap, the implementation of survival of the fittest, in part to achieve a burden. The third is to actively develop and promote the rural power management information systems, and in the six county bureau to promote, agricultural power be enhanced level of information technology. Fourth, the total global supply of 110 companies by the provincial evaluation, standardized management compliance rate 100%, exceeding the mandate of the provincial company issued, rural power industry in the province of the same overall ranking improved a standard.
Fourth, marketing and management continue to advance.
First, the market maintained a good growth trend. by positive growth for the expansion of marketing, improve and standardize internal processes, customer industry, installation and expansion of the project reported acceptance and reduce transmission time, the business process more open. incremental market share and market share with the industry standard index scores in the province second. Second, measurement and management has been strengthened. using negative control equipment for 66 major clients achieve a centralized management, real-time monitoring. invest 5.998 million yuan to complete measurement of transformation, investment income 2,708,800 yuan, the investment income rate of 82%. Third, loss reduction and efficiency obviously. through actions and attendant special Fan Qiedian inspection, site remediation Taiwan area, measurement, and other risks 2702, marketing and management aspects of the vulnerability 787. high line loss line declined rapidly and decisively to take effective measures to regulate the internal electricity, cable TV amplifiers, and other public facilities, electricity and other historical issues.
fully completed five for electricity recovery.
us to improve contract management, based on subdivision delinquent customers, targeted to carry out pre-control risk, active bad debt write-off, the beginning of the accounts receivable balance of the accounts receivable account for the balance of provincial company 17% of the difficult situation has been effectively resolved. First, through the careful implementation of the provincial company and my Board purchase power allocation method and graded 50% of total electricity sales, more standardized way of a reasonable fee. Third, find out the real situation, an accurate grasp of creditors. For a thorough clean-up of arrears and reconciliation, specifically changes in customer and small the user's reconciliation work has been completed.
six, he frequently received praise service.
year, marketing services through the establishment of the normal mechanisms, persist in using the system to regulate the service behavior, service performance evaluation of staff, the Bureau service quality has improved significantly. The business window several times to accept the State Grid Corporation, State Electricity Regulatory Commission, the Provincial Bank Association check research, have received a high evaluation. One is to establish a quality service quickly submit the mechanism to ensure a quality service quickly reflect the limitation. Second, efforts to increase accountability of service. through the development of enhance effective communication with customers. Xu Wizards regular visits to major clients Secretary, seriously listen to their views and suggestions, and to take effective measures to improve by the government and highly valued customer. Fourth, effective service special events. Regular Customer evaluation carried out, the typical accident analysis service, customer satisfaction surveys, new clothes, fault repair and supply services, visit the customer self-examination and rectification of special events.
rural power quality services has made significant progress. First strengthened the power of the open window of the building. has invested capital of about 9 million yuan in 11 Jin Duiheng gathered power south of the place of business, construction, reconstruction, and to promote the State Grid Corporation of comprehensive visual identity system that allows open window a new look. The powered by the Windows service personnel have implemented a uniform dress code, listing job openings, unified service standard operating window. The second is to strengthen the supervision and evaluation of power supply of the .2006, a total of 35 unannounced visits, to find out the problems in a timely manner rectification and properly handle more than 20 causes of The first well completed the task of transformation of the town grid. year built a 10KV line 188KM; transformation of 10KV line 44KM; new station area 257, the capacity 475MVA; transformation of distribution transformer 32, the new capacity 4.6MVA; New Low Line 256KM, transformation 73KM. Second, the organization completed the basic units of 12 rural power grid construction and transformation of the third phase feasibility of preparation of the report, and one-time review by the provincial company, received a 10.5 billion investment. Third is the first in the province completed a value high-quality South, Leiyang, value for the East, 479 Changning four counties of the , read from the marketing system in 2006, is a fruitful year for outstanding achievements! all the leaders and the global marketing and rural power system, employees are paid the hard work and sweat. as a director of marketing and rural power in charge of the work, I Thank you very much, and through this opportunity to convey to you and through you my marketing and rural power system, thanks to all staff, say hello to them and also wish them redouble their efforts to create better results!
Second, the correct understanding of the current marketing and rural power on the Situation
fully affirmed the achievements made at the same time, we must clearly understand the current situation facing the rural power marketing and work to address the existence of deficiencies and problems.
the current situation facing :
1. building a harmonious society we have put forward new demands
Sixteenth Party Central Committee made six time of major political task. power as a national foundation and public service sectors, is the country's economic lifeline, shoulder heavy responsibilities. as a service to millions of households covered by the electricity marketing and agricultural land of the vast power of work in rural areas how to integrate into a harmonious, harmonious, service harmony, are the new period of the work of our new requirements.
2. social and economic development we have put forward higher requirements.
is development. social and economic power necessary requirement for the rapid development of the continuous improvement of quality of service. At present, the government more and more strict regulation of the power industry, society and the media more and more attention to the power supply services, customer rights awareness and legal awareness generally improved, power quality, power supply requirements of the service along with a corresponding rise. Meanwhile, the Plenum of the party proposed the construction of new socialist countryside a major historic task, conscientiously implement the national network of rural power, strategy, subordinated to and serve the new rural construction in turn is a major mission. We only by rapid increase service awareness, improve service levels, extensive service means to accelerate the development of means to address development pressures and difficulties.
3. superior to our proposed stricter requirements.
with the State Grid Corporation, the provincial company has continuously increased intensive development, refinement of management, the work of standardization efforts, marketing and the heavy workload of rural power rate increases, the requirements and more detailed examination, strict, rigid. how to improve work efficiency and improve the quality, strengthen the implementation of the initiative to adapt to new management models and tools to ensure full completion of the work of superiors objectives and tasks of our poses a severe challenge.
4. the passive situation of safe production of a higher our expectations.
, interrupted my good momentum of development bureau, causing heavy losses, the negative effects will inevitably continue. Although we are faced with the difficult situation extremely serious, but our confidence in the development must be steadfast and development trend will efforts to re-unite, development goals must be completed. In this special period of hard, effective marketing system for my growth and the Board the primary responsibility for achieving target profit sector, and shoulders off the hook as soon as possible for enterprises to make up for the loss of important functions, shoulder to achieve Hengyang Electric Power Bureau leadership fully complete the earnest expectation of major economic indicators, this is our marketing system responsibility of all employees the responsibility and obligation. We should be a high degree of responsibility of enterprises and the wholehearted enthusiasm, daring to perform their duties more actively and creatively work, hard work, strengthen the implementation, to ensure safe, with excellent performance to make up for losses caused by accident, as we bail out as soon as possible, to actively contribute to the achievement of development goals!
the current difficulties and problems:
First, the security situation is extremely serious. First, highlight the safety risks. Marketing and rural power system security management infrastructure is poor, a mere formality safety activities, safety supervision and on-site checks difficult to place, poor awareness of the overall security of staff, repeated the line habitual violation, especially in the rural electricity supply by more weak security infrastructure, agriculture, poor maintenance and management of distribution network operation, less investment deficit. Second, traffic safety, solid foundation. Transport lack of effective control measures, large amount of vehicle ownership, use frequently, condition varies arrhythmia, paralysis of thought and passengers also widespread. Third, there is a big security risk services. Our business law, standardized level of service is difficult to adapt to social development, reflected in all levels from the point of view, many problems remain, a few Staff Chinakayao, Sungongfeisi, commercial bribery and other unhealthy trends and still not totally eliminate, the accident prevention services, treatment means not enough strength.
2, needs to be improved quality of the contingent. the safety awareness of staff , legal awareness, market awareness, service consciousness is not strong, age structure, knowledge structure and professional structure difficult to adapt to service, quality, efficiency requirements, staff is not strong execution, thinking style, work style loose, but also to cope with the work attitude of style widespread.
3. the basic work is still weak. distribution network is weak, operational failure and more, mainly the power quality, power supply pledge difficult to achieve under current conditions; single way of marketing services, counter services alone to support other aspects of service improvement and a substantial increase urgently; 95598 linkages and convergence is not close, transfer is not smooth, difficult to improve efficiency;.
4. tariff recovery is still difficult. Currently, the Bureau of arrears amounted to 41.68 million yuan, the company is still ranked in the province of the penultimate II. In the current context of building a harmonious society, urging the implementation of a more narrow space fees and charges. With the declining balance of arrears, arrears in the increasing proportion of bad and doubtful debts, recycling more and more difficult. electricity Recycling still a huge potential risk to promote the new tariff settlement heavy resistance, the new arrears is difficult to completely eliminate.
5. Reducing Loss very difficult task. City Public Distribution Line Loss and 0.4KV Despite the sharp District Line Loss down, but District Line Loss is still ranked behind the company in the province, reducing loss very difficult task. electricity although the work of inspection and Fan Qiedian mechanism has been running as normal, but the lack of stamina, but also need to strengthen measures to consolidate.
three , clear thinking and focus.
(a) work thinking
2007 years of marketing and agricultural electrical work ideas are: National Grid Company to seriously implement the rectification of safety quantity, price, costs, loss of data set, customer service professional, marketing standards, market responsive, quality control, decision support, foresight, and marketing management intensive integrated marketing system.
(b) goals
mm security objectives: not occur marketing and rural power system assessment accident.
mm main business indicators: completion of 5.7 billion in electricity sales; completed the sale of electricity an average price of 530.65 yuan / MWh; line loss rate of 8.9%; tariff recovery: the year of 100% tariffs , Chen Qian tariff recovery completed 7.43 million yuan (including the recovery of the number of deposit accounts to close the case 50 million), accounts receivable balance of control within the 20.13 million yuan; funds turned over to the rate of 100%; 300 million to complete the internal audit and external inspection completed 4 million yuan.
mm with the industry standard: a marketing services and strive to move forward, the D segment of the eleventh section of the former moved to the forefront of the tenth D; county-level power supply unit and strive to forward a whole .
mm clean government, civilization building: does not occur due to marketing, rural power system personnel in the clean and civilized accidents on construction, to ensure that global governance, civilization creates goals.
(c) focus < br> 1. carry out no longer an accident, but also not afford things! this, we have a deeply painful experience. this year in accordance with the Council measures and requirements, through serious consolidation, solid rectification, so that our sense of safety be improved by consolidating security infrastructure, security situation remained stable. this year, marketing and agricultural electricity safety priorities are: to seriously implement the State Grid Corporation of situation. to the safety awareness; the second is customary to carry out anti-illegal activities, to eliminate all illegal behavior. The third is to strengthen education and training, ability to work to improve staff security. Fourth, strengthening the power of the production operation management, implementation and standardization of supply operations of the team-building work do a good job rural power construction site safety supervision and technical measures and organizational security measures in place, no illegal activities to establish personal, non-illegal stations (team) activities. VII is to carry out safety assessment activities to continuously improve safety management and equipment health. Eight is to improve the quality of rural power supply, scheduled maintenance and equipment inspection to strengthen efforts to reduce the trip rate of distribution network; nine are regularly carry out safety checks, to strengthen the network operations team and the safety of personnel management, without qualification or non-standard construction management team shall be allowed the introduction of the system operation. ten is to strengthen the construction process safety management, and improve the qualifications of the construction team to review and control of project contracting, implementation of security responsibility at all levels.
2. carry out improve service levels.
First, we must firmly grasp the electricity services change the work style, improve service quality, achieve zero accident marketing, quality service zero error, zero new tariff recovery owed; resolve customer payment, the customer reported that installation time is not timely, customer engineering service is not the problem, to service the quality and appearance of the substance of unity, with the foreground and background services, harmonization of procedures and standards consistent with a unified service, service culture and environment theme unity of purpose. Second, establish a Marketing is the future of services, departments and service units are the background, foreground need strong support background, the background of the overall situation must be active service and reliable support capabilities. All departments and units should strictly follow the service year preparation and organization of activities. to the revision of service management and assessment methods, and enhance staff education and training, a really good job conducted a thorough investigation of the problems found strictly cash assessment and timely solutions to problems in quality. attaches great importance to provincial supervision office of quality assurance and customer service center issued forwarding complaints, standardized complaint response, especially to summarize the complaints in a timely manner, identify the source of the problem and take practical and effective measures to improve. Fourth, to strengthen the county bureau and rural power service to work norm, the real and comprehensively improve the level of rural power quality services.
four really good job in marketing and rural power in 2007 the work of
1. to actively create a harmonious marketing, expanding electricity market.
First, we must do everything possible to stabilize the existing market. take full advantage of the advantages of large power grids, improve power supply reliability and power quality, depth and detailed customer service, production and marketing of know your customer, listen to customer feedback, to solve customer problems, heart meet customer requirements. The second is to effectively solve the phenomenon of power Kabo Zi. To further optimize the power structure, a reasonable increase in public distribution change, accelerate the transformation of the public areas changing table, changed fundamentally change the public overload, low voltage power network neck completed based on market research, identify market development goals, take positive measures to seek to expand the direct supply to point to an area business district, the focus is to prevent local extension of the electricity service area network. Fourth, Business Expanding strict time limits, and strive for early more evidence. To regulate and improve the Business Expanding process, Business Expanding take time to rectify the problem as a style of service and improve the execution of a breakthrough. Fifth, the implementation of the led the development of the relevant departments to reduce failures, maintenance, power management solutions to the electricity supply, ago, only a bold innovation, and commitment to reform, institutional barriers to break all the old can really solve the marketing aspects of deep-seated contradictions. Therefore, we must be firm commitment to reform, to promote the further improvement of the level of marketing management. First, reform efforts should increased. in accordance with the State Grid Corporation and provincial corporate reform program, combined with practical, bold exploration, advanced implementation, continue to promote the construction of three centers and urban power supply bureau marketing system, improve electricity management center, measuring center construction and operation, functions of building and establishment of clear, accountability, management practices, data real, effective marketing system was the new big. to choose 1 or 2 City Marketing Bureau simultaneously building a large team pilot. county and Power Authority electricity to be completed before the end of management station of the formation of the charge to include centralized management of electricity management center, to the full realization of electricity intensive management. Energy Measurement Center Measuring Instruments to achieve the unity of power purchase, unified test, unified distribution, unified energy metering standards and software applications work platform. Second, mechanisms should be further rationalized. on the existing marketing business, services, processes and business outlets to sort out and optimize the marketing aspects of the implementation of closed-loop management, marketing breakthroughs in key areas of systems and work processes that exist in blind spots and shortcomings, realize the full marketing link smooth seamless. Last year, the three centers and we work Jiangdong Power Supply Bureau made uniform standards and management standards and norms, the feedback from the parties of the situation, the effect is very good. This year, this work in other urban Bureau, the county Board further comprehensive promotion. The third is to strengthen the system operating modes and functions 95598. All services to the system resources must obey the command dispatch 95598, 95598 systems into the scope of services. Fourth, improve the marketing information system operation function. should use the Company and calls for reform, streamlining the supply by local conditions, and gradually implemented by the central power management mode.
3. resolutely safeguard the fundamental interests of enterprises, to ensure that electricity will become of recycling services.
here I want to emphasize is that legitimate rights and interests in the maintenance of business must stand firm and resolute attitude, not soft. If we are indecisive, hesitant, you can not achieve efficiency, they can not complete the work objectives and tasks. At present, I owe large majority of Council has been stage into bankruptcy and eliminate new and recycled due to small electricity users Chen Qian Chen Qian's work is the focus of recovery. First, continue to make goal-setting and the decomposition of targets and implementation responsibilities and prevent new arrears, to ensure that electricity Chen Qian recovery results. The second is to accelerate the pace of reform in the new tariff settlement. vigorously promote the purchase and installation of equipment, rapid increase in the proportion of new electricity billing method, the new tariff settlement ratio of total electricity sales to reach 60%. c is to improve electricity management center. all included in the main business of marketing electricity after the electricity management center management, to highlight the standardized management and operation of the county have set up electricity power supply enterprises management station, in the global electricity truly vertical unified intensive management. Fourth, the real effective implementation of customer credit rating and electricity risk assessment. active recovery work to resolve the contradictions and electricity problems, so that the phased tariff requirements to achieve meticulous management.
4. Loss Reduction strengthen management efficiency, to achieve maximum benefit.
marketing aspects of the of measures, focusing on key, overcome difficulties, to the details of the effectiveness of .06 years to achieve super-profits increased significantly, mainly from loss reduction, lowering the contribution rate of 54% loss, close to 38 million yuan, then there are the growth in electricity sales Part-saving plans and increased profits, the average price average price of increased profits over the benchmark, since the adjustment of electricity prices and increased profits by 4.37 million yuan. strengthen the marketing and management's focus is: to reduce line losses as the leading distribution network, the implementation of sub-lines, sub-station area management and the behavior, and strengthen accountability for marketing violations, continued to maintain combat power stealing and illegal use of electricity Distribution Line Loss elevated lines, the Taiwan area carefully analyzed, the line loss increase in the Taiwan area, to formulate the implementation of corrective measures and specific goals. to change the Taiwan area and the operation of a nail cosmetic user management ideas, fight for the change defense, to this part of the user to replace all the anti-tamper metering box measuring box. to keep a close eye private enterprises, give full play to load management system detection, strengthening the bus power balance analysis and line loss analysis, abnormal immediate follow-up examination processing. II Measurement and Management to do a good job. To strengthen the technical specification of the implementation of measures to accelerate the rate of transformation of metering device to speed up the installation of negative-control system put into operation, the rotation speed up the measuring device, perfect Metering devices at all levels to improve the measurement of quality of work, eliminate accidents in measurement. Third Servant depth inspection. Servant of audit self-starting mechanism established to carry out the high loss of the Servant of line or area inspection station. create problems handling mechanism, a clear responsibility for rectification, the rectification process norms, improving efficiency and quality of the rectification. Servant of audit accountability system established on the identified issues, marketing, malpractice liability and responsibility for units involved in strict accordance with relevant regulations and accountability system. Fourth, the implementation of strict management of price policy. We should actively carry out business surveys, electricity Price check and implementation of marketing audits, implementation of tariff reduction and plug the loopholes. auditing to increase marketing efforts, thorough investigation of secretly altered the price, the price is low electricity access and other illegal acts. to strengthen the verification of the basic electricity charge, strictly implementation of the moratorium, the provisions of volume reduction. To improve the reactive power measurement devices, careful execution rate adjustment tariff policy. increase the wholesale price of the implementation of the inspection, the right to determine the user's wholesale power structure, price ratio, reasonable wholesale electricity prices increase. Five local power plant is to regulate the Internet management and ensure the local power plants and small water and fire power management, completed the online power of 500KW or more power purchase and sale contracts and agreements and re-entered the work network. VI is to regulate the Distribution Line Loss Management. implementation of Distribution Line Loss over the same period, with net line loss increase the accuracy and timeliness of statistical analysis, to achieve the controlled distribution network line losses in the control. the Distribution Line Loss index decomposition issued The basic units, the introduction of assessment methods, and monthly annual assessment, rewards to heavy fines, clear system of strict enforcement. VII is to strengthen management of power supply contracts. strictly enforce the contract management at different levels, sub-trial system, set up registration of contracts accounting, the classification of a power supply contract registration, archive storage. carry out a comprehensive clean-up contract expires, do a good job communicating with customers, the timely completion of the renewal of the contract for the work into electricity. to promote the power supply contract included in marketing information systems management. Eighth audit results to strengthen the application of marketing, the marketing audit found problems in a timely manner to develop reform program, and implement improvement measures, clearly responsible, deadline for correction. Here I must emphasize: the weak link in a great effort to be a breakthrough. First, the specification with Line Loss Management must keep pace with technological means. At present, we still lag behind the technological means, meter reading time, there are statistical standards, we plan to fully separate the good opportunity to use two years to complete system construction. Second, To accelerate the pace of far down the progress of the installation of negative control. Now far down devices installed should be installed only 30% and the negative control terminal installed only 40%, county bureau of the gap even larger. Third, the Taiwan Area Reconstruction efforts should be increased. to Section ...